Privacy Policy

Effective Date: April 23, 2025

Introduction

Welcome to FlyAgt ("FlyAgt," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using our Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Effective Date" of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

  • Personal Data: Personally identifiable information, such as your email address, that you voluntarily give to us when choosing to register with the Service or contacting us. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Service.
  • Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Service.
  • User Content: Text prompts, descriptions, ideas, and any other content you provide when using the generation features of the Service ("User Content").
  • Usage Data: We may collect data about how the Service is accessed and used. This Usage Data may include information such as interaction patterns solely for the purpose of improving service functionality and user experience within the FlyAgt platform itself, but not for training AI models.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

  • Create and manage your account (if applicable).
  • Provide, operate, and maintain our Service.
  • Process your User Content to generate images and videos as requested.
  • Improve, personalize, and expand our Service functionality based on aggregated usage patterns and direct user feedback.
  • Monitor and analyze usage and trends to improve your experience with the Service.
  • Ensure the security and integrity of our Service, including preventing fraud and enforcing our terms.
  • Respond to your comments, questions, and provide customer support.
  • Comply with legal obligations.

Crucially, we commit that User Content (such as your prompts and generated images/videos) and any associated personal data will NOT be used to train or improve our artificial intelligence algorithms or models. Our product improvements rely solely on internal development, aggregated non-personal usage analytics, and direct user feedback.

How We Share Your Information

We do not sell, trade, rent, or otherwise share your Personal Data or User Content for marketing purposes. We may share information we have collected about you in certain situations as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., cloud hosting, customer service tools). These third parties are obligated to protect your data and are restricted from using your Personal Data in any way other than to provide services for FlyAgt.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not share your User Content with third parties except as necessary to provide the core generation service (e.g., potentially utilizing underlying infrastructure providers bound by confidentiality) or as required by law.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information and User Content. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Data Retention and Deletion

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

Regarding your User Content and associated data like conversation history:

  • For registered users, conversation history is retained according to your subscription plan level.
  • If you actively choose to delete specific conversation records or your entire history through the features provided in the Service, we will take commercially reasonable steps to permanently delete this information from our active databases. Please note that due to backup procedures, residual copies may take a limited period of time to be deleted from backup storage.
  • Unregistered users do not have their conversation history stored persistently.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information under applicable laws, such as the California Consumer Privacy Act (CCPA). These rights may include:

  • The right to know what personal information we collect, use, and disclose about you.
  • The right to request deletion of your personal information, subject to certain exceptions.
  • The right to opt-out of the "sale" of personal information (Note: FlyAgt does not sell your personal information).
  • The right to non-discrimination for exercising your privacy rights.

To exercise any applicable rights, please contact us using the contact information provided below. We will respond to your request consistent with applicable law and may need to verify your identity before processing your request.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18 without verifiable parental or guardian consent, we will take reasonable steps to promptly delete such data. To comply with applicable laws and regulations (such as the Children's Online Privacy Protection Act (COPPA) in the United States, the General Data Protection Regulation (GDPR) in the EU, etc.), we are committed to protecting the privacy and data security of minors. Please note that the definition of a "minor" may vary by jurisdiction. If the law in your region defines a minor as an individual under a different age threshold, we will comply with the applicable legal requirements in that region. If you believe we may have inadvertently collected information from a child, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: [email protected]